In its endeavor to realize its vision and mission, ISHCo upholds the following core values:

1. Professionalism

Professionally, we meet our stakeholders and members expectations through performance and services. We further build into our products and services a level of quality, value, efficiency and effectiveness that will earn the respect and loyalty of our members. We develop a close relationship with our members and partners based on integrity, trustworthiness and dependability and openness.

2. Integrity

Our staff’s word is our bond. We are open, honest and consistent in all our members business. We conduct business in an ethical way while ensuring consistency, accuracy, honesty and trustfulness of actions.

3. Customer Focus/ Superior Customer Service

We assist our members promptly, with warmth, patience and the desire to be helpful to earn business partners’ respect through mutual trust, successful talent on every project they undertake.

4. Result Orientation

We strive to deliver on our projects on time and in a professional manner. We honour our commitments in an equitable reliable manner.

5. Teamwork

We see ourselves not as individuals, but as part of a broader group, working together for the benefit of our stakeholders. We also recognize that this is a unique time, when our products and services are changing. It is an adventure, and we are in it together.

6. Innovation

We are always looking for better innovative ways of doing things. Relying on the healthy attitudes, behaviors, ambitions, intellect and self-discipline of employees towards our members.